Shipping and Returns

  • Shipping: Estimated delivery within 2–4 business days (USA). Tracking details are emailed once shipped.
  • Processing: Orders typically leave our warehouse within 6–12 business hours.
100-Day Risk-Free Trial
  • Try it for 100 nights—sleep on it, travel with it, make it part of your routine.
  • Not in love? Request a return within 100 days of delivery—no restocking fees.
  • Fast refunds to your original payment method once the return is scanned by the carrier (typically 3–5 business days).
  • One free exchange if you’d like to try a different option.
  • Gifts are eligible for store credit to the recipient.
  • Items should be in good condition; excessive damage or misuse may void the guarantee.
  • Exclusions: final-sale items and bulk/wholesale orders.
  • To start, email info@dormele.com with your order number and we’ll send return instructions.